Frequently asked questions
Find your answer.
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Getting started
Onboarding, your first slideshow, and basic concepts.
ViralSlides is a SaaS that auto-generates TikTok & Instagram slideshows for any product — mobile apps, SaaS, and digital products. You add your product once, pick or auto-generate from a daily-refreshed hook library, and download a ready-to-post ZIP with slides, caption, hashtags, and CTA — or publish straight to TikTok and Instagram.
No. The product is opinionated. We pick the hook patterns, slide pacing, and CTAs that consistently perform on TikTok's and Instagram's slideshow formats. Your job is to review and post.
About 60 seconds from signup. Add app name + niche + brand color + 2-3 screenshots, click Generate, and you'll have downloadable assets within a minute.
Yes. Open any generated slideshow and edit it right in the dashboard — slide titles and subtitles, slide order and duration, plus the caption, hashtags, and CTA. Save, then re-export the ZIP whenever you're happy.
1080x1920 (the vertical canvas TikTok and Instagram both use) for every slide. Caption, hashtags, and CTA are exported as plain .txt inside the ZIP for easy paste.
Pricing & billing
Plans, refunds, and changing your subscription.
There's a limited free plan: every new account starts on it with 1 app and 1 slideshow a month, no card needed. There's no free trial of the paid plans. Starter, Pro, and Business are billed through Stripe, with no setup fee, and you can cancel anytime.
Yes. Upgrade, downgrade, or cancel from the Stripe Customer Portal in two clicks. Upgrades apply immediately; downgrades take effect at your next billing cycle.
Yes. Cancel from the Stripe Customer Portal in two clicks. You keep access until the end of your current billing period.
If something is broken in your first 7 days, email [email protected] and we'll refund you. After that we don't pro-rate, but you can cancel anytime to stop future charges.
Stripe handles billing — all major credit cards plus regional methods Stripe supports. Invoicing is available on Business by request.
No. Monthly quotas reset on your billing anniversary. We don't want you stockpiling and stressing about expiry; quotas are sized so daily-poster cadence is comfortable on each plan.
Technical
Integrations, the API, exports, and data.
Yes — Pro and Business plans include REST API access. Use it to script generations from CI, batch overnight, or wire into your own dashboards.
Not yet. v1 ships with hand-picked TikTok- and Instagram-friendly type. Custom fonts and font uploads are on the roadmap.
We currently generate hooks and captions in English. Other languages are in private alpha — email [email protected] if you want in.
Your app metadata is stored in MongoDB; slide PNGs and ZIPs sit in Cloudflare R2 behind signed URLs. See our Privacy Policy and DPA for details.
Yes. Connect your TikTok and Instagram (Business/Creator) accounts under Integrations, then publish a slideshow to both at once from the slideshow page, or auto-publish on a schedule. TikTok also supports saving to drafts; Instagram posts as a carousel. Export-and-paste is still there if you prefer it.
Autopilot is a companion macOS app on Pro and Business. It drives iPhones plugged into your own Mac: it warms an account with human-paced scrolling and watching, then posts with a real tap. It matters because TikTok's API cannot finish a photo post for an un-audited app — the post lands in your drafts and you still publish it by hand — and cannot use the native composer. It needs a Mac that stays awake and at least one iPhone already signed in. Everything else in ViralSlides works without it.
Yes, and we won't pretend otherwise. Automating an account breaks TikTok's and Instagram's terms of service regardless of how human the behaviour looks. Autopilot is built to reduce the obvious signals — it ramps a new account through days of ordinary activity before it posts anything, randomises pacing, and caps how much it does per day — but no tool can guarantee an account survives. Run it on accounts you are willing to lose.
Account & team
Workspaces, teammates, security.
Yes — Pro includes 3 users, Business includes 10. Free and Starter are single-user.
From the Account page in your dashboard, hit Delete account. We purge your data within 30 days; backups roll out within 90.
Passwords are hashed with bcrypt; sessions use signed JWTs delivered as httpOnly cookies. SSO is on the roadmap for Business.
Not yet. We're aiming for Q3 — drop us a note if you'd like to beta-test.